Data Security

Olympus Casino Privacy Policy – Your Data, Our Responsibility

When you use Olympus Casino, certain personal information is shared with us. This page explains — openly and honestly — how that information is collected, where it is stored, and how it is kept secure.

Last Updated: January 2026
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At a Glance

How we protect your data

Your privacy is one of our top priorities at Olympus Casino. Get a quick overview of the key points.

SSL Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. This is our technical guarantee that your data cannot be intercepted in transit.

Data is never sold

Olympus Casino never sells your personal data to third parties. Your name, phone number, or gaming information will never be shared with advertisers.

Minimal Data Collection

We collect only what is genuinely necessary. Unnecessary personal information is never requested — because less data means less risk.

Secure servers

All your data is stored in internationally certified, secure data centers. Regular security audits are conducted and firewalls are in place to prevent unauthorized access.

Your control

You have the full right to view, correct, or request deletion of your data. Olympus Casino respects that right.

Transparent Policy

Our Privacy Policy is written in plain, straightforward language. Nothing is hidden behind complex legal jargon. What you read is exactly what we do.

Table of Contents

By using Olympus Casino, you agree to this privacy policy. Please read it carefully in full.

Section 1 – Introduction

Why This Policy Exists

Olympus Casino (olympuscasino.bet) is a trusted online gaming platform for players in Bangladesh. We believe your personal data belongs to you. This privacy policy exists to ensure we handle that data responsibly.

This policy tells you: what data we collect, how we use it, how we keep it secure, and what rights you have — in plain language, with nothing to hide.

This policy applies to the Olympus Casino website, mobile app, and all associated services.

Section 2 – What Data Is Collected

What data we collect

Olympus Casino collects two types of data – what you provide directly, and what is generated automatically as you use the platform.

Information you provide directly:

  • Full name and date of birth
  • Mobile number & email address
  • Payment method details (bKash / Nagad / Rocket number)
  • NID or passport number for identity verification (where required)
  • Messages exchanged with the support team

Automatically collected:

  • IP address & device type
  • Browser and operating system information
  • Gaming activity & transaction history
  • Login time and session duration
  • Time spent on each page of the platform
Data type Collection Point Required?
Name & Date of Birth At Registration Yes
Mobile number At Registration Yes
Email Address At Registration Optional
Payment Information At the Time of First Transaction Yes
NID / Passport During KYC Verification Case by Case
Device / IP Information At every login Automatic

Section 3 – How We Collect Information

How Your Information Reaches Us

Olympus Casino collects your information in the following ways:

  1. Directly from you: Through registration forms, profile updates, payment processes, or contact with our support team.
  2. Automatically: When you use our website or app, certain data is collected through cookies and analytics tools.
  3. From payment providers: Limited transaction data is received from bKash, Nagad, or Rocket for the purpose of verifying transactions.
  4. From KYC Verification Agencies: Limited information may be obtained from authorised third parties where identity verification is required.

Any data obtained from third parties is used solely for security and fraud prevention purposes, and always on a lawful basis.

Section 4 – Purpose of Data Use

How we use your data

Olympus Casino uses your data for the following legitimate purposes:

Account Management

To create, verify, and secure your account.

Payment Processing

To process deposits and withdrawals securely.

Customer Support

To properly address your complaints and queries.

Fraud Prevention

To detect unauthorised logins and fraudulent activity.

Service Improvement

To analyze and improve the overall platform experience.

Legal obligations

To comply with regulatory data requests as required by law.

Olympus Casino does not use your data for marketing or advertising without your consent. You may opt out of promotional communications at any time.

Section 5 – Data Sharing Policy

Who We Share Your Data With

Olympus Casino does not sell your data. However, in certain limited circumstances, data may be shared:

  • Payment provider: Necessary information is shared with bKash, Nagad, or Rocket to facilitate transactions.
  • KYC & Identity Verification Services: Necessary information may be shared with authorised verification agencies to confirm your identity.
  • Law Enforcement Agencies: Data may be shared with relevant authorities when required by a court order or legal obligation.
  • Technology Partners: Trusted technology partners who support platform operations may access limited data, and all are bound by confidentiality agreements.

Before sharing your data with any third party, we verify that they maintain equivalent privacy standards. Keeping your data safe is our responsibility.

Section 6 – Data Security Measures

How we protect your data

Olympus Casino employs industry-leading security measures to safeguard your data:

1
SSL/TLS Encryption

All communication between your browser and our servers is secured with 256-bit encryption. You will see "https" in the address bar.

2
Two-Factor Authentication (2FA)

A one-time OTP is sent to your mobile at login to provide a second layer of verification. Even if your password is compromised, your account remains protected.

3
Regular security audits

Independent third-party experts conduct regular security audits of our systems. Any vulnerabilities identified are addressed promptly.

4
Firewall & DDoS Protection

Our robust firewall system protects our servers from unauthorized access and cyberattacks.

5
Limited Access Policy

Olympus Casino staff can only access data required for their specific role. All access is logged.

Section 7 – Cookie Policy

What cookies are and how they are used

Cookies are small files stored in your browser. Olympus Casino uses cookies for the following purposes:

  • Essential Cookies: These are essential for keeping you logged in and maintaining a secure session — the platform cannot function without them.
  • Performance Cookies: To understand page load speeds and identify any issues.
  • Functionality cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which features are used most — entirely anonymously.

You can disable cookies through your browser settings. However, turning off essential cookies may cause certain platform features to stop working.

Section 8 – Data Retention Period

How Long We Retain Your Data

Olympus Casino does not retain your data for longer than necessary. Our general policy is as follows:

  • Active account data: retained for the entire duration your account remains active.
  • Transaction records: retained for 5 years from the date of the last activity (as required by law).
  • Support communications: 2 years after the issue is resolved.
  • Upon account closure: Most data is deleted within 30 days, though some information may be retained longer if required by legal obligations.

Section 9 – Your Rights

Your Rights Regarding Your Personal Data

Olympus Casino believes you should have full control over your own data. Your rights include:

Right to Access Your Data

You may request to know what personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you may request that your data be erased.

Right to restrict processing

In certain circumstances, you may request that processing of your data be temporarily suspended.

Right to Data Portability

You may request a copy of your data in a portable, machine-readable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise any of your rights, email us at support@olympuscasino.bet. We will respond within 30 days.

Section 10 – Protection of Minors' Data

Data from users under 18 is not accepted

Olympus Casino strictly enforces an 18+ policy. We do not knowingly collect or store personal information from anyone under the age of 18.

If we become aware that data from a minor has entered our systems, it will be deleted immediately and the associated account will be closed.

If you believe a child or minor is using our platform, please notify us at support@olympuscasino.bet. We will take prompt action.

Section 11 – Policy Amendment Process

How This Policy Gets Updated

Olympus Casino may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of the page will reflect any changes.
  • For significant changes, a notification will be sent to your registered email or phone number.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

We recommend checking this page regularly.

Section 12 – Contact & Complaints

Privacy enquiries

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us:

  • Email: support@olympuscasino.bet
  • Live Chat: Via the platform's chat button (24/7)
  • Help Center: Detailed guides are available on our Help Center page

We aim to respond to all data-related requests within 30 business days. Urgent matters are typically handled sooner.

Quick answers

Privacy – Frequently Asked Questions

No, never. Olympus Casino does not sell or share your mobile number or any personal information with advertisers or third parties. Your data is used solely for operating the platform.

Yes, you may request that your data be deleted. However, transaction records must be retained for a specified period due to legal requirements. Send your request to support@olympuscasino.bet and we will act as quickly as possible.

No. Your password is stored as an encrypted hash. No Olympus Casino employee or system can view your actual password. This is why forgotten passwords must be reset — no one can retrieve them for you.

Change your password immediately and notify our support team. Olympus Casino will temporarily lock your account, conduct an investigation, and take the necessary protective measures.

Yes, you can opt out of promotional communications at any time. Simply update your notification preferences in account settings, or contact our support team directly.

Join a Trusted Platform – Your Data is Completely Safe

Your privacy is protected at Olympus Casino. Enjoy your gaming with complete peace of mind.

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